Domestic shipment processing time
All orders are processed within 2–3 business days. A business day is defined as Monday through Friday not including these holidays in 2023: (1/2, 4/7, 5/29, 7/4, 9/4, 11/23–11/24 and 12/23–12/31). All shipping is done through the United States Postal Service (USPS). USPS Priority Mail options are available and will be shipped within the next business day outside holidays and holiday breaks. No other carrier options are available.
If we are experiencing a high volume of orders, shipments may be delayed by as much as 4–5 business days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email.
Domestic shipping rates & delivery estimates
Shipping charges for your order are calculated and displayed at checkout. Estimated delivery times will be listed on the checkout page next to the shipping option. Media Mail is an affordable option available to you on most products; however, remember that the delivery time is longer. We do not offer expedited or express shipping.
If you have questions about specific shipping charges, please contact the Customer Service department email@example.com. Delays in delivery can occasionally occur and are beyond our control.
Domestic shipment confirmation & order tracking
You will receive an Order Completion email once your order has shipped. Tracking information varies and is not always possible. For tracking information on your package, please contact the Customer Service department firstname.lastname@example.org. If your package has tracking information, the tracking number will be active within 24 hours.
CCEF makes every effort to make sure products are properly protected and packaged. However, some shipments may be damaged in transit. If you receive a product or package that is damaged, please contact our Customer Service department and we will work to replace, substitute, or refund your money. It is helpful us if you can save all packaging materials, and provide photos when possible, so we can file a claim with USPS if necessary.