When others experience a crisis, how can you offer compassionate, biblical help without getting caught up in the tyranny of the urgent? How do you decide which issues to address and which people to involve? In this audio, Ron and Sue Lutz define crisis as an external problem that overwhelms a person’s inner resources. In crisis, people are more open to help, but that window closes as people adjust to their new normal. The Lutzes offer case studies and principles for loving engagement with those in crisis, including what is and is not helpful in crisis counseling.