Careers at CCEF

Resources & Counseling

Director of Resources & Counseling

Full-time (40 hrs/week), Non-exempt

Hybrid (minimum 2 days onsite); Travel: <5%

Provide high-level administration and management to support and oversee all counseling personnel at CCEF and maintain excellent systems of care for counselees.

• Counsel a minimum of 4 hours a week
• Directly oversee the Intake Administration
• Work with Customer Service to provide all needed services for counselors and counselees, including scheduling, processing counselee payments, and counselor room assignments
• Assist the Director with budgeting, financial reporting, and policy compliance (both internal and external)
• Collaborate with other departments in the organization to fulfill Counseling and Resources goals and objectives
• Assist in developing and overseeing research initiatives for CCEF as an organization
• Assist Director in writing policy for the department
• Assist Director in planning and executing Symposium meetings for counselors
• Update and distribute Counselors’ Manual in line with the Director’s vision
• Oversee billing and coding for all counseling financial matters
• Provide assistance to counselors as requested
• Support department in maintaining HIPAA compliance in all areas of Counseling Ministries
• Ensure good and clear communication between CCEF and part-time/contract counselors
• Collaborate with Advancement in keeping the website up to date for Counseling web pages

• Agreement and support of CCEF’s mission and core beliefs; experience with CCEF’s materials required
• Willingness to engage in candid and constructive conversations about performance evaluation and identify opportunities for growth
• Relevant experience in cultivating relationships with colleagues; adept at contributing to a supportive, team-oriented work environment
• Ability to maintain flexibility and discipline, with strong planning, organizational, and self-management skills
• Demonstrates tact, discretion, and care in all communications; possesses a high comfort level with maintaining confidential information
• Effective written and verbal communication skills
• Counseling experience required, 3+ years experience preferred
• CCEF coursework required
• Bachelor’s degree required
• Technological proficiency with experience in Google Suite, Microsoft Word, and Excel required