join our team
Careers at CCEF
Are you passionate about biblical counseling?
CCEF is a community of people who are passionate about the vision to restore Christ to counseling and counseling to the church. Our staff represent a broad range of experience, skills, and responsibilities that together work toward our mission year after year. Are you interested in joining our team? Check out our open positions below.
Open Positions
Communications Manager
Faculty Executive Assistant
Operations Administrator
Facilities Assistant (Independent Contractor)
Communications Manager
department
Advancement
hours
Full-time, Exempt
reports to
Director of Advancement
Location
Onsite/Hybrid (minimum 2 days/week onsite)
description
CCEF’s communications team is a part of the broader Advancement department, which is responsible for communicating who CCEF is and what we do to the world. The communications team particularly aims to expand the ministry’s reach and cultivate engagement with our audience. The Communications Manager is responsible for developing and implementing CCEF’s communications strategy, working closely with the Director of Advancement, supervising and coordinating the work of the communications team, overseeing CCEF branding and quality in all outward-facing communications, and galvanizing the CCEF staff team around our external communications.
responsibilities
- Develop a comprehensive marketing strategy and communications plan. Work effectively with team members and other departments to bring plans to fruition.
- Understand the Director of Advancement’s vision for the Advancement department and lead the communications team to contribute meaningfully to the work of the department.
- Supervise communications staff and manage relationships with contractors (web developers, SEO agency, graphic designer). Invest in and contribute to a healthy and thriving culture within the Advancement team.
- Manage the workflow of communications projects including assigning tasks, tracking project status, and troubleshooting. Oversee execution of all print collateral, weekly eNews, website updates and improvements, social media, marketing videos, advertising, and more.
- Work with the communications team to identify and implement ways for CCEF to reach new audiences—through advertising, new content opportunities, targeted marketing, exhibiting, and more. Understand our current audience and potential audiences we might reach.
- Work with the communications team to cultivate engagement by connecting CCEF audiences to other aspects of CCEF’s ministry—telling journal subscribers about courses, podcast listeners about books, etc.
- Track and analyze metrics in order to measure the effectiveness of current marketing strategies and make recommendations for improvements.
- Manage the quality of all communications work at CCEF and ensure adherence to branding guidelines. Understand CCEF’s distinctive voice in order to communicate effectively and vet communications.
- Collaborate with the Director of Advancement on yearly assessments, budgets, and other planning needs in order to continue to develop and improve communication efforts.
- Communicate and collaborate effectively with other departments in order to contribute to a healthy cross-departmental working environment, support the work of other departments, and involve them in the work of the communications team.
- Travel: 2–4 trips per year (national conference & exhibiting events)
qualifications
- Agreement with and support of CCEF’s mission and core beliefs; experience with CCEF’s materials preferred
- Ability to come up with new ideas, adapt to change, and galvanize others toward a shared vision
- Relevant experience in cultivating relationships with colleagues; adept at contributing to a supportive, team-oriented work environment
- Ability to maintain flexibility and discipline, with strong planning, organizational, and self-management skills
- Willingness to engage in candid and constructive conversations about performance evaluation and identify opportunities for growth
- Effective written and verbal communication skills
- Demonstrates tact, discretion, and care in all communications; possesses a high comfort level with maintaining confidential information
- Marketing & communications and management experience preferred
- Experience in graphic design or art preferred, as well as with Adobe, Mailchimp, and Wordpress
- Bachelor’s degree required
To apply, please send resume and cover letter to Jill Butler, Director of Operations, at jbutler@ccef.org.
Faculty Executive Assistant
department
Faculty
hours
Full-time, Non-Exempt
reports to
Dean of Faculty
Location
Hybrid (minimum 3 days a week on-site)
Travel: <5%
description
The Faculty Executive Assistant provides high-level support to the Dean of Faculty and Faculty using a variety of project management, communication, and organizational skills.
responsibilities
- Managing the Dean of Faculty’s schedule, mail and email correspondence, task list, and files
- Working closely with the Dean of Faculty to compile, organize, and track faculty members’ annual internal and external responsibilities and commitments
- Managing logistics and agendas for all faculty meetings and taking notes, as well as scheduling and supporting additional faculty-related meetings as needed
- Acting as a liaison for CCEF departmental scheduling and project requests involving faculty
- Providing travel scheduling, reservations, logistics, and problem-solving
- Implementing administrative processes to improve departmental clarity and effectiveness
- Managing external requests for CCEF faculty
- Administrating faculty requests for books and supplies
- Providing tailored administrative support to individual faculty members as needed. This includes but is not limited to: meeting with faculty members to review task lists and vet internal and external requests, scheduling, reimbursements, mail/email correspondence, and filing
- Coordinating faculty-related special events (e.g., faculty retreats, networking opportunities)
- Creating research briefs on assigned topics for internal use
qualifications
- Agreement and support of CCEF’s mission and core beliefs; experience with CCEF’s materials required
- Relevant experience in cultivating relationships with colleagues; adept at contributing to a supportive, team-oriented work environment
- Ability to maintain flexibility and discipline, with strong planning, organizational, and self-management skills
- Demonstrates tact, discretion, and care in all communications; possesses a high comfort level with maintaining confidential information
- Ability to perform basic research and draft organized briefs on assigned topics
- Instinct to anticipate needs and initiate solutions
- Willingness to engage in candid and constructive conversations about performance evaluation and identify opportunities for growth
- Effective written and verbal communication skills
- CCEF coursework preferred
- Bachelor’s degree required
- Technological proficiency with experience in Google Suite, Microsoft Word, Excel, and PowerPoint required
To apply, please send resume and cover letter to Jill Butler, Director of Operations, at jbutler@ccef.org.
Operations Administrator
department
Operations
hours
Full-time, Non-Exempt
reports to
Director of Operations
Location
Hybrid (onsite 4 days a week)
Monday–Tuesday: 11am–7pm
Wednesday–Friday: 8:30am–5pm
description
Operations supports CCEF’s mission by providing internal support to staff, answering customer service inquiries, and overseeing the counseling ministry. This position will provide administrative support to human resources, customer service, and facilities.
responsibilities
Human Resources
- Administrate payroll and ensure compliance with benefit plans and tax reporting authorities.
- Administrate, in collaboration with the Director of Operations, the annual editing of the Employee Handbook and other board-required HR documents for staff.
- Administer any Worker’s Compensation claims, and complete annual WC renewal and any audits.
- Support the Director of Operations in maintaining job descriptions for all employees.
- Support the Director of Operations with the onboarding and off-boarding of all employees.
- Administrate the process for annual reviews for all employees.
Customer Service
- Provide a hospitable experience to guests by welcoming them, answering phones, and responding to emails.
- Assist counselors and counselees with appointments, ensuring that appointments are confirmed for the next week.
- Ensure that customer service emails are responded to in a timely manner; develop instruction guides for customers as needed.
- Serve as liaison with other departments to better understand various customer requests that come in through Customer Service, help resolve open matters, be proactive on new initiatives and support ongoing initiatives, and ensure staff have what they need to answer customer inquiries.
Department Support
- Help the Director of Operations with all-staff communication and oversee its production (e.g., monthly internal staff newsletter).
- Help with assimilation and tracking of annual budget.
- Support the Director of Operations with special departmental projects.
- Provide administrative support to the department.
qualifications
- Agreement and support of CCEF’s mission and core beliefs; experience with CCEF’s materials preferred
- Willingness to engage in candid and constructive conversations about performance evaluation and identify opportunities for growth
- Relevant experience in cultivating relationships with colleagues; adept at contributing to a supportive, team-oriented work environment
- Ability to maintain flexibility and discipline, with strong planning, organizational, and self-management skills
- Effective written and verbal communication skills
- Demonstrates tact, discretion, and care in all communications; possesses a high comfort level with maintaining confidential information
- Ability to see projects through to completion that meets the desired results
- Bachelor’s degree required
To apply, please send resume and cover letter to Jill Butler, Director of Operations, at jbutler@ccef.org.
Facilities Assistant (Independent Contractor)
department
Operations
hours
Part-time (10–15 hrs/week)
reports to
Operations Manager
Location
Onsite
description
Behind-the-scenes support of the staff of CCEF through maintaining the buildings and grounds and assisting the Operations Manager. This is a project-based position and will follow the labor laws for a 1099 Independent Contractor.
responsibilities
- Event setup and teardown
- Facilities projects (ex. basic wall repair and painting)
- Office furniture building, installation, and rearranging
- Seasonal tending to the grounds (ex. leaf collection and removal, watering flowers, use of lawn maintenance equipment)
qualifications
- Agreement and support of CCEF’s mission and core beliefs; experience with CCEF’s materials required
- Willingness to engage in candid and constructive conversations about performance evaluation and identify opportunities for growth
- Relevant experience in cultivating relationships with colleagues; adept at contributing to a supportive, team-oriented work environment
- Ability to maintain flexibility and discipline, with strong planning, organizational, and self-management skills
- Demonstrates tact, discretion, and care in all communications; possesses a high comfort level with maintaining confidential information
- Technological proficiency with experience in Google Suite, Microsoft Word, and Excel required
To apply, please send resume and cover letter to Jill Butler, Director of Operations, at jbutler@ccef.org.